Remote Support
Remote
Video Recap
- Did you know that about 99% of our work can now be done remotely, allowing us to support clients anywhere in the country?
- We can also set you up for remote access from home, allowing you to log in and use all of your work features as if you were on-site. Additionally, we can install camera systems so you can monitor activity in real time. We can also integrate a phone system that connects directly to your workplace, enabling seamless conference calls and allowing you to make and receive calls just as you would in the office.
- We can set up one person or an entire team to work from home, with full access and functionality just like they’re in the office.
- Let us take care of all your IT needs. I’m confident you won’t be disappointed.
We look forward to hearing from you soon!
About
For the past 32 years, we've adhered to a consistent approach in building computers, guided by the principle 'if it's not broken, don't fix it.' We're cautious about revealing our secrets, but it's no secret that we exclusively select top-tier brand name components. Our three decades of experience have taught us the perfect synergy between different parts, ensuring that each component complements the others seamlessly.
This mastery, combined with our skill in fine-tuning every specification, is the cornerstone of our computers' exceptional performance. My extensive experience has also led to an understanding of the 'sweet spot' in the computer industry. This refers to selecting components that offer the best value—not the cheapest, nor the most expensive, but those that provide the optimal balance of price and performance.
Employing this strategy, we craft computers that are not only outstanding in quality but are also built to last. My confidence in our products is reflected in our offer of a complimentary three-year warranty, with the option to extend it to four or five years for a nominal fee. I stand by the belief that our computers are not just superior in quality, but also the best in value for your money."
The Process (Your Custom Built Machine)
If you're unsure about your exact requirements, we encourage you to communicate with our technician via phone, email, or in-person meeting. This step ensures that we can assist you in selecting a custom-built machine that perfectly fits your needs.
While we emphasize our commitment to using only branded components, there are still a multitude of choices within these brands. We're here to guide you in selecting each component to achieve the results you're looking for.
Whether you plan to use existing accessories or need new ones, we can provide everything you need. From monitors to full setups, we're dedicated to ensuring you have the right accessories for your new PC.
We will prepare a detailed quote including all prices, warranty information, timelines, and any other relevant details.
Upon your approval of the quote, WebTechs Solutions will begin constructing your machine to the highest standards. We conduct extensive testing to ensure it meets our stringent quality criteria.
We offer complimentary delivery or shipping, depending on your location. Additionally, we can provide complete setup services, including software installation, printer setup, internet configuration, and more, if required.
We look forward to hearing from you soon!
Service
Hello, my name is Gina, and I specialize in providing on-site technical support for network and computer issues. With a strong track record of resolving even the most challenging problems, I take pride in my expertise. In the rare instances where I encounter a particularly complex issue, I am supported by two seasoned partners, each with 30 years of experience in the field. Their skills and knowledge complement mine, ensuring that we can tackle any problem that arises. Should you encounter any technical difficulties, please don't hesitate to contact us. We guarantee prompt and efficient service to address your needs.
Warranty
New Computers
Every new computer comes with a three-year warranty. The specifics of the warranty—whether it's onsite, remote, or requires shipping the machine back for repairs—depend on the initial method of computer shipment, delivery, and installation. Regardless of the warranty type, rest assured that all components of the computer are covered for three years, including the labor costs for component installation. Our goal is to provide you with three worry-free years following your purchase.
We also have extended warranty
1 Year extended warranty – Total warranty 4 years from purchased date.
.............................................................................................................. $ 149.99
2 Year extended warranty – Total warranty 5 years from purchased date.
.............................................................................................................. $ 299.98,
Computer Repair
Should any component used in a repair by WebTechs Solutions fail within one year of service, we will replace it at no additional cost to you.